Privacy Policy

1. Introduction

TechInnovate UK ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.techinnovate.co.uk), use our services, or interact with us in any way.

Please read this Privacy Policy carefully to understand our practices regarding your personal data. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

2.1 Information You Provide to Us

• Contact information: name, email address, phone number, and postal address
• Account information: username, password, and account preferences
• Professional information: job title, company name, and industry
• Communications: emails, chat messages, and other correspondence with us
• Feedback: survey responses, testimonials, and reviews
• Subscription details: newsletter preferences and subscription history

2.2 Information We Collect Automatically

• Device information: IP address, browser type, operating system, and device identifiers
• Usage data: pages visited, time spent on pages, links clicked, and actions taken on our website
• Location data: general geographic location based on IP address
• Cookies and similar technologies: information collected through cookies, web beacons, and similar technologies (see our Cookie Policy for more details)

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To process and fulfill your requests and orders
• To communicate with you about our services, updates, and promotional offers
• To personalize and improve your experience on our website
• To analyze and understand how our services are used
• To develop new products, services, and features
• To protect our rights, property, or safety, and that of our users or others
• To comply with legal obligations and resolve disputes

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided that these interests do not override your fundamental rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with our legal obligations.

5. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party companies that provide services on our behalf, such as hosting, IT, analytics, customer support, and marketing.
• Business Partners: Companies with whom we collaborate to offer joint services or products.
• Legal Authorities: Government authorities, law enforcement agencies, or other third parties where required by law, regulation, or legal process.
• Corporate Transactions: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete personal information
• The right to erase your personal information (the "right to be forgotten")
• The right to restrict the processing of your personal information
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the contact information provided below.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this Privacy Policy or by providing other appropriate notice.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: